Shipping policy

At Rain Studio, we are dedicated to giving you a smooth and reliable online shopping experience from browsing to delivery.

Order Dispatch & Cancellation
Once your order is shipped from our studio or warehouse, it cannot be cancelled. If you receive a product that is damaged or faulty, you may raise a request for a return or exchange under our Return & Exchange Policy.

Delivery Time
We strive to deliver your Rain Studio orders promptly. Our typical delivery timeframe is approximately 4–5 days from the date of dispatch. However, actual delivery times may vary due to external or unforeseen circumstances beyond our control, such as courier delays or logistical issues.

Shipping Charges
We offer free shipping on all orders placed through our website regardless of order value or location.

Quality & Care
We package every order with care to ensure it arrives in excellent condition. If a product arrives in a defective or unacceptable state, please follow the procedures in our Return & Exchange Policy.

Your satisfaction is important to us Rain Studio is committed to delivering both quality products and peace of mind.